customer service

I believe it is essential in every one's job. I have been really passionate about this since yesterday when I met my sister for lunch. as soon as the server walked up to the table and spoke I knew it would be a bad experience. after the meal was over I was very upset. more so than I would have been had I just been out to dinner with my husband because my sister and I don't get to have dinner together too often. I consider it a special occasion. my sister is also 7 1/2 months pregnant and her food came out cold. I really wish I would have had my camera so you could see how her lunch was served. I spoke to a manager at the end of our meal and it seemed he too didn't care either. it is obvious that in today's world MOST people just don't care about their jobs. they are either 1. rude 2. high or 3. irritated

having my own business I hope to ALWAYS have great customer service and hope to always be friendly and helpful.